# Zevenwacht Country Estate – Frequently Asked Questions

## Where is Zevenwacht Country Estate?

Zevenwacht Country Estate is in Kuils River in the Western Cape, South Africa. It is adjacent to Zevenwacht Wine Estate and close to the Bottelary wine-route area.

## Is Zevenwacht Country Estate a secure estate?

Yes. The website describes the estate as fully enclosed with 24-hour manned access control.

## What is the Zevenwacht Country Estate security gate number?

The Security Gate number published on the website is **021 906 0513**.

## What is the estate response vehicle number?

The Response Vehicle number published on the website is **084 094 3738**.

## Who should I contact for a general estate query or complaint?

The Portfolio Manager is **Adri Marais**, reachable at **adri@residentiatrust.co.za** or **021 975 6794 (ext. 2004)**.

## Who handles financial-record queries?

The Accountant is **Salomé Venter**, reachable at **salome@residentiatrust.co.za** or **021 975 6794 (ext. 2022)**.

## Who handles invoice, statement, payment and arrears queries?

The Debtors Manager is **Karin Coetzee**, reachable at **karin@residentiatrust.co.za** or **021 975 6794 (ext. 707)**.

## Can non-residents use the website enquiry form?

Yes. The website form allows non-residents to submit a query. The erf/account-number and street-address fields are optional.

## Does the online enquiry form provide a reference number?

Yes. A unique Zevenwacht Country Estate reference number is generated after a successful form submission and should be retained for follow-up.

## Where can I find estate rules and guidelines?

The website Documentation page provides searchable categories for legal and governance documents, financial documents, building and architectural guidelines, and access/application forms:

https://zevenwachtcountryestate.co.za/documentation.html

## Where can I find the estate layout and erf sizes?

The Estate Layout page provides a visual overview and a downloadable PDF:

https://zevenwachtcountryestate.co.za/layout.html

## Is Zevenwacht Country Estate close to wine estates?

Yes. It is adjacent to Zevenwacht Wine Estate and close to the Bottelary and Stellenbosch Hills wine-route areas.

## How far is the estate from Cape Town Airport?

The website describes Cape Town Airport as approximately **15 km** away.

## What municipal issues can be reported through the City of Cape Town?

The website lists examples such as leaking water pipes, broken streetlights, power outages, blocked drains and uncollected refuse. The City of Cape Town service-request portal is https://www.capetown.gov.za/ServiceRequests.