# Zevenwacht Country Estate – Contact Details

**Contact page:** https://zevenwachtcountryestate.co.za/contact.html  

## Estate queries and complaints

### Portfolio Manager

**Name:** Adri Marais  
**Email:** adri@residentiatrust.co.za  
**Telephone:** 021 975 6794 (ext. 2004)  

The Portfolio Manager assists with matters relating to the estate scheme.

### Accountant

**Name:** Salomé Venter  
**Email:** salome@residentiatrust.co.za  
**Telephone:** 021 975 6794 (ext. 2022)  

The Accountant should be contacted for financial records and related financial queries.

### Debtors Manager

**Name:** Karin Coetzee  
**Email:** karin@residentiatrust.co.za  
**Telephone:** 021 975 6794 (ext. 707)  

The Debtors Manager handles queries relating to invoices, statements, accounts, payments made, arrears and legal account handovers.

## Security

**Security Gate:** 021 906 0513  
**Response Vehicle:** 084 094 3738  

## Municipal issues

For City of Cape Town service requests, the estate website advises residents to include their name, erf number or account number, street address and a brief description of the fault.

- Online portal: https://www.capetown.gov.za/ServiceRequests
- Electricity Faults SMS: 31220
- Water Faults SMS: 31373
- Call Centre: 086 010 3089

Residents should obtain and retain the municipal reference number for tracking.

## Website enquiry form

The estate Contact page includes an online query/complaint form that generates a unique Zevenwacht Country Estate reference number after a successful submission.

The erf/account-number and street-address fields are optional so that non-residents can also submit enquiries.